CCC Policies

(1) Stay at home and do not come to work.
(2) Inform askHR@yoma.com.mm and your direct manager immediately.
(3) AskHR will open a case and do an assessment, include contact tracing. Please cooperate fully.
(4) Based on the assessment, the CCC will determine the actions you should take.

(1) Stay at home and do not come to work.
(2) Call Pun Hlaing Hospital’s TeleHealth - 09 887 700 926, (between 8 am and 8 pm) even if you have your own family doctor.
(3) Only come back to work when you get medical clearance from Pun Hlaing Hospital’s TeleHealth.

Advise your staff member to stay at home and to contact TeleHealth Service on 09887700926

Follow up with your staff member to see how they are. If they have a fever ask them to write down their temperature in the morning and afternoon.

Do NOT allow the staff back to work unless they have a medical clearance certificate issued by TeleHealth. This can be done over the phone.

Working for the Yoma Group gives you free access to some of the best doctors in Myanmar, at Pun Hlaing Siloam Hospital.

TeleHealth allows you to speak to a doctor and have a consultation over the phone or on Viber.

The TeleHealth hotline number is:
09887700926

Step 1: Call TeleHealth on 09887700926

Step 2: Confirm your employment –give the hospital your employee ID (refer to profile page on Yoma Connect).

Step 3: You will be given an appointment time and a doctor will call by phone or Viber

Step 4: If you require medicine the hospital will deliver this to your home

*The cost of this service is covered by the Yoma Health plan

If you are being tested you need to let your manager know immediately and contact Martin Appel (09777436997) or Valentina Lwin Bailey (09777225333) and askHR@yoma.com.mm as soon as possible.

A positive case could be an employee or a customer. As soon as we have a confirmed case of COVID-19 in any of our businesses the following must happen:

Notify Martin Appel (09777436997) or Valentina Lwin Bailey (09777225333) and <a href="mailto:askHR@yoma.com.mm">askHR@yoma.com.mm

Contact tracing team will determine all Layer 2 contacts and notify them

Layer 2 contacts will be asked to self-isolate and monitor for symptoms for 21 days.

Layer 3 contacts will be asked to self-isolate and monitor for symptoms for 7 days

The Workplace will be immediately closed and professionally cleaned

Yoma will follow the recommendations by the Government authorities to determine how long the workplace will close

Yes, if you are asked to self-isolate you will be placed on Work from Home (WFH) or paid leave

Contact tracing determines the layer of contact someone has to a positive case.

The CCC has established a group of trained staff to do contact tracing. They will determine who has had direct contact with the positive case and contact those staff.

Example:

Layer 1 - Mandatory government isolation
Layer 2 – Must self-isolate at home and monitor for symptoms for 21 days
Layer 3 – Must self-isolate for 7 days and monitor for symptoms
Layer 4 - Contact tracing team will advise if self-isolation is necessary

Self-isolation is the best way to prevent community transmission. Self-isolation means you stay at home and do not leave the house for a period of time. Please follow these instructions for self-isolation

• All people in your house need to self-isolate with you
• Vulnerable people (ie: mother, father, grandparents) need to be under compete isolation in a separate room
• Ensure that you wash hands regularly and always keep hand sanitizer in accessible areas of the house (dining room, lounge, TV room)
• Wear a mask you and are in common areas of the house
• In common areas keep a distance of 6 feet apart from each other
• Monitor your temperature daily in the morning and evening and keep a record
• Monitor the development of any symptoms ie: fever, cough, diarrhea, difficulty breathing
• Keep hydrated with fluids and eat nutritious food
• Do not share food or utensils with family members
• If anyone in the family develops signs and symptoms that require medical attention go to hospital
• Do not let visitors into your house
• Have a friend/family member deliver food to your house. Do not let them inside
• Contact askHR@yoma.com.mm if you do not have this level of support and we will make arrangements for you
• Clean all surfaces that you come in to contact with before you go into self-isolation (car steering wheel, seat belt, door handles etc…)

The Group has added an extra COVID-19 medical coverage for all staff unless covered under a separate Health Insurance plan.

Special Covid-19 Cover

In order to cover staff during COVID –19 Pandemic the following additional cover will apply
1) Outpatient medical coverage for COVID-19 related medical issues will be reimbursed 100% up to a maximum of 400,000 Ks per employee.
2) Inpatient hospitalization expenses will be reimbursed as follows:
a) 100% of inpatient medical expenses up to 2,000,000 Ks
b) 50% of the next 4,000,000 Ks

Example: Employee incurs a COVID-19 related inpatient hospital medical bill of 8,000,000 Ks. The reimbursement will be a total of 5,000,000 Ks made up of (i)100% of first 2,000,000 Ks and (ii) 50% of next 6,000,000 Ks.

Overseas Travel

All overseas travel requires prior approval from CEO/CHRO

If you are intending to travel for work or personal reason you must complete a Travel Declare form.

Click here for the detailed International Travel Policy

Domestic Travel

If you are traveling within Myanmar for personal or work reasons you must complete a Travel Declare form.

Government relations department can help.

Contact askHR@yoma.com.mm and we will work with the Government Relations team to arrange a new visa for you and your family members.

Yes, in a code red your management may require you to use your annual or casual leave during the period of time that you are unable to attend work. If you are required to use your leave you must apply for it via the Yoma Connect App.

Yes, leave is an important benefit to ensure our employees have a good work & life balance. If you require time off you can apply for leave via the Yoma Connect App.

Unless you have direct contact with the positive patient or someone you have had contact with has had direct contact, you do not need to self-isolate.

If you are unsure what you should do you can contact askHR@yoma.com.mm and you will be allocated a case officer to determine your level of risk.

Stay at home! Do NOT come to work. Contact the Telehealth service on 09 8870 0926 and talk to a doctor. The Doctor will advise what to do. Do not return to work unless you have received a medical clearance certificate

If you experience any COVID-19 symptoms and have been off work, you will require a medical clearance certificate. This Certificate must come from Pun Hlaing Siloam Hospital, Telehealth. Managers must not allow their staff to return to work until this certificate has been issued.

Yes, employees who need to work from home can claim up to 15,000 MMK per month for reimbursement.

All requests are to be submitted to Travel Declare via the electronic form Travel Declaration Form

Requests will be reviewed and approved by Entity Head/CEO/MD in consultation with Martin Appel, Group Head HR. All Exco travel will be reviewed by Melvyn Pun, Yoma Group CEO; Martin Appel, Head of Group HR. Dr Gershu may provide consultation health advice. The travel request should include:

• purpose of the travel,
• why the business cannot be concluded via video-conferencing
• detailed plans of testing and quarantine requirements both in the country being travelled to and Myanmar (or their home country if not based in Myanmar) on their return
• related costs

If approved Yoma Group will cover all relevant travel related costs including testing and quarantine and no personal leave entitlement will need to be utilized for quarantine periods.

The Yoma Group is sympathetic with staff who have immediate family living outside of Myanmar and have been unable to see them for some time due to COVID 19 restrictions. Any travel requests are to be submitted via Travel Declare via the electronic form Travel Declaration Form
Requests will be reviewed and approved by Entity Head/CEO/MD in consultation with Martin Appel, Group Head HR. All Exco travel will be reviewed by Melvyn Pun, Yoma Group CEO; Martin Appel, Head of Group HR. Dr Gershu may provide consultation health advice. The travel request should include:

• reasons for the travel
• detailed plans of testing and quarantine requirements both in the country being travelled to and Myanmar on their return
• where the staff member plans to do this quarantine and the associated costs (quarantine costs and testing).

If the travel is approved, the employee will need to bear the cost of testing and/or quarantine in countries being travelled to, and on return to Myanmar.

If the employee is unable to work effectively during any parts of these trips including the quarantine portion it will be regarded as either paid or unpaid leave, depending on the employee’s leave balance.

As with family related travel, we are sympathetic with staff who need to travel outside of Myanmar for genuine medical reasons. Any requests for such travel are to be submitted via Travel Declare via the electronic form Travel Declaration Form

Requests will be reviewed and approved by Entity Head/CEO/MD in consultation with Martin Appel, Group Head HR. All Exco travel will be reviewed by Melvyn Pun, Yoma Group CEO; Martin Appel, Head of Group HR. Dr Gershu may provide consultation health advice. The travel request should include:

• reasons for the travel
• detailed plan of testing and quarantine requirements both in the country being travelled to and Myanmar on their return
• related cost.

If approved Yoma Group will not cover the cost of testing or quarantine in countries being travelled to or on the return to Myanmar.

If the employee is unable to work effectively during any parts of these trips including the quarantine portion it will be regarded as either paid or unpaid leave, depending on the employee’s leave balance. If the employee cannot return to work for medical reasons this would be medical leave.

**If not approved this travel will be regarded as International Travel for other reasons.

This includes travel for reasons such as such as entertainment, holiday etc. which also needs to be registered at Travel Declare via the electronic form Travel Declaration Form

The employee will need to bear the cost of testing and/or quarantine in countries being travelled to, and on return to Myanmar.

If the employee is unable to work effectively during any parts of these trips including the quarantine portion it will be regarded as either paid or unpaid leave, depending on the employee’s leave balance.